Privacy Policy
Indi Coaches Ltd
Effective Date: 01/02/2025
1. Introduction
Welcome to Indi Coaches Ltd. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our services.
2. Information We Collect
We may collect and process the following types of personal information:
-
Name, contact details (email, phone number, address)
-
Payment details (processed securely via third-party payment providers)
-
Travel details, including booking history
-
Communications with us (emails, inquiries, feedback)
-
Technical data, including IP addresses and cookies when you visit our website
3. How We Use Your Information
We use your information to:
-
Process bookings and provide our services
-
Improve customer service and support
-
Send important travel updates and confirmations
-
Respond to inquiries and feedback
-
Comply with legal and regulatory obligations
-
Enhance website functionality and user experience
4. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your information with:
-
Trusted third-party service providers (e.g., payment processors, IT support)
-
Legal authorities if required by law
-
Business partners when necessary to fulfil your booking
5. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we encourage users to take precautions.
6. Your Rights
You have the right to:
-
Access, update, or correct your personal data
-
Request deletion of your data (subject to legal obligations)
-
Opt-out of marketing communications
-
Restrict processing in certain circumstances
7. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, analyse traffic, and improve services. You can manage cookie preferences through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Indi Coaches Ltd
indicoaches@outlook.com